We proud ourselves in maintaining strong and professional relationships with our clients. Hence, we place strong emphasis in respecting each person’s right to privacy by ensuring that your personal account information remains confidential.
When you apply or maintain a trading account with Colmex Pro, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you and providing customer service. Such information may include:
- Information you provide on applications and other forms, such as your name, address, birth date, passport number, occupation, assets and income;
- Information about your transactions as well as information about our communications with you. Examples include your account balances, trading activity, your inquiries and our responses;
- Information necessary to verify your identity, such as passport or ID and driving license. Examples also include background information we receive about you from public records or from other entities not affiliated with Colmex Pro.
SHARING INFORMATION WITH OUR AFFILIATES
We may share personal information described above with our affiliates for business purposes and within the limits of the applicable law. Our affiliates may include companies of the same group. The information we share with affiliates may include any of the information described above, such as your name, address and account information. Our affiliates maintain the privacy of your information to the same extent as Colmex Pro does and in accordance with this Policy.
SHARING INFORMATION WITH THIRD PARTIES
COLMEX Pro does not disclose your personal information to third parties except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for your account or facilitate your transactions with COLMEX PRO, including those that provide professional, legal or accounting advice to COLMEX PRO. Non-affiliated companies that assist COLMEX PRO in providing services to you are required to maintain the confidentiality of such information and to use your personal information only in the course of providing such services for the purposes that COLMEX PRO dictates and within the ambit of the applicable law.
You are not required to supply any of the personal information that we may request; however, failure to do so may result in being unable to open or maintain your account or to provide services to you. While we make every effort to ensure that all information we hold about you is accurate, complete and up to date, you can help us considerably by promptly notifying us if there are any changes to your personal information.
If you do not wish to have your personal information disclosed to our affiliates or other third parties as described in this Policy, please contact us via e-mail at: [email protected]